Privacy policy

Revised November 2026 · Questions go to hello@steelcityfoundationworks.com

What do we collect?

When you fill in the inspection form, we receive your name, your phone number, the ZIP code of the house, the problem you picked from the list and anything you typed in the optional box. When you phone us, our system logs the number you are calling from, and the call may be recorded so nothing gets written down wrong. You hear a short notice about that at the start. The site counts visits with a cookieless analytics tool from Cloudflare that does not build a profile of you.

What about the chat box?

The chat window on this site is run for us by an outside provider. Whatever you type there, including a name or number, is passed to us so we can reply and follow up, and your browser keeps your recent chats for up to 30 days so the conversation is still there if you come back.

Why do we need it?

To call you back, book the free foundation inspection, prepare a written price, arrange the work you approve, file any permit with the City of Pittsburgh or your borough or township, and keep a record of the job afterwards.

Who sees it?

We share your details with the insured local contractor who will inspect or repair the house, and with a permit office when a job needs a permit. Nobody else. We do not sell, rent or trade personal information to anyone.

How long do we keep it?

Job records stay on file as long as we need them for permits, tax rules and any follow-up on the work. Contact details from an inquiry that never became a job are cleared out periodically. You can ask us to remove yours sooner.

What can you ask us to do?

You can ask what we hold about you, have it corrected, or have it deleted, by writing to the address above. If you would rather a call not be recorded, say so when it starts.

Is the site meant for children?

No. It is for adults arranging work on a house, and we do not knowingly take information from anyone under 18.